Introduction
Company: Divers Down
Website: www.diversdownuae.com
Contact Number: +971 50 553 1688
Last Updated: January 2026
At Divers Down, your privacy matters to us. We’re committed to protecting your personal information and handling it responsibly in line with UAE data protection laws (PDPL).
Information
We Collect
We collect information to help us manage bookings, deliver
training, and keep you safe in the water.
A. Information You Provide
- Contact & Identity Details: Name, date of birth, address, email, phone number, nationality, and ID copy.
- Payment Information: Processed securely through trusted third-party payment providers.
- PADI Training Details: Certification level and course records.
B. Medical Information (For Your Safety)
- Medical
Data: Information you provide on the PADI Medical Statement, including
health history and doctor approvals when required.
This information is essential to make sure you can dive safely and is handled with strict confidentiality.
How
We Use Your Information
We only use your data when it’s truly necessary:
|
Purpose |
Why We Need It |
Data Used |
|
Booking & Services |
To manage your reservations and activities |
Identity, Contact, Payment, PADI data |
|
Safety Checks |
To make sure diving is safe for you |
Medical data |
|
PADI Certification |
To issue and manage your certifications |
Identity & training data |
|
Marketing |
Only if you choose to opt in |
Contact details |
Medical Data Consent
By submitting your PADI Medical Statement, you clearly agree
that we can use your medical information to:
- Check your fitness for scuba diving
- Follow PADI safety standards
- Store it securely for the time required by regulations
We use this information only for safety purposes and nothing else.
Who
We Share Your Data With
We only share your data when necessary:
- PADI: For certification, records, and safety alerts
- Payment Providers: To process payments securely
- Our Dive Team: Instructors and Divemasters may access essential information to ensure your safety
We never sell your data.
International
Data Transfers
Some of your information may be shared with PADI Worldwide
outside the UAE for certification purposes.
We make sure this is done safely and in line with data protection laws.
Your Rights
You have full control over your data. You can:
- Access your information
- Ask for corrections
- Request deletion (when legally possible)
- Limit how your data is used
- Withdraw consent at any time
Just reach out to us and we’ll help.
Photos
& Videos
We love capturing memories! During trips and courses:
- Photos and videos may be taken to capture fun moments and learning experiences
- Some may be shared on our website or social media pages
- All media is stored securely and used only for these purposes
If you prefer not to appear in photos or videos, just let our team know — we completely respect your choice.
Keeping Your Data Safe
We store all personal information securely, both digitally
and on paper.
Only authorized staff can access it, and we use proper security measures to protect your data.
How
Long We Keep Your Data
We keep your information only for as long as needed to:
- Complete your training
- Meet legal and certification requirements
Once it’s no longer required, your data is safely deleted or anonymized.
Contact Us
Have questions or want to exercise your rights? We’re happy
to help!
Divers Down
+971 50 553 1688
info@diversdownuae.com